USEFUL INFORMATION

The Wi-Fi coverage is available in the following areas: rooms, lobby, restaurants, bars, fitness area and at the Internet Point next to the reception. The service is free of charge. To ensure peace and silence, the service is not available within Lefay SPA.
Lefay Shop sells the Lefay SPA “Tra Suoni e Colori” natural cosmetic line products for face and body, the certified cosmetic oils, the herbal teas “La Brezza e i Fiori”, the “Home Fragrance” line and the Lefay Vital Gourmet extra virgin olive oils. The Lefay Style items are also available.
In winter it is possible to rent ski equipment and buy specific accessories, while in summer a selection of technical equipment for outdoor activities is available.
The Resort offers a free shuttle service to the ski gondolas and lifts of Pinzolo, subject to availability. Our reception is also happy to arrange taxis and private transfer services or to assist Guests with car rentals.
During Winter the Resort offers a free shuttle service to the ski gondolas and lifts of Pinzolo, subject to availability. Our reception is also happy to arrange taxis and private transfer services or to assist Guests with car rentals.
As part of our commitment towards the protection of the environment, we minimize as much as possible the waste of paper. Therefore, through the innovative Press Reader service, we offer our Guests the chance to enjoy over 7,000 full-content, current-day newspapers and magazines in digital version directly on their tablet devices or smartphones.
Our pricing policy is flexible, therefore we don’t have a fixed price list. The prices can vary based on many factors such as availability, date and duration of the stay. All prices include overnight stay, buffet breakfast at the main Restaurant; entrance to the 5.000 m2 Lefay SPA World; Wi-Fi access; indoor garage with car valet service; mountain bikes and shuttle service on availability from and to the ski gondolas and lifts of Pinzolo, service and VAT.
The room and SPA services will be available from 3 pm on the day of arrival. We are pleased to accommodate early room and SPA services check-ins upon request, depending on the Resort’s availability. Check-out of all services is before 12 pm. An extension of these services may be agreed according to availability. We would be pleased to accommodate late room check-outs upon request, depending on availability and with a surcharge.
To ensure that our Guests are able to get some peace during their stay at Lefay Resort & SPA Dolomiti, the Resort welcomes only a limited number of children up to 11 years of age in dedicated rooms. We have a dedicated Kids’ Club open every day from 11.00 am to 7.00 pm, where our Kids Assistant offers games and entertainment for our smaller Guests.
We encourage you to make reservations well in advance to ensure the preferred treatments. Please give us 24 hrs notice if you need to cancel a treatment and a 72 hrs notice in case of packages and programmes, otherwise the full amount of the treatment/programme will be charged.
In order to maintain a comfortable environment, smoking is prohibited in all areas. The comfortable Cigar Lounge of the Resort welcomes tobacco’s fan and provides a selection of the best cigars and spirits from around the world.
Some suites in our Resort have been specifically designed to welcome our four-paws friends. Only small size dogs will be admitted (max 12 Kgs), travelling with an updated international health certification showing microchip number and list of vaccinations. Dog admittance costs € 50,00 per day, per dog, and the availability of dog-friendly suites will be confirmed upon booking. Dogs will not be admitted onto SPA and pools areas.
We have designed the Resort to be a peaceful oasis of tranquillity, where Guests can relax and release everyday tensions. In order to preserve this peaceful and calm atmosphere and protect privacy, access is restricted to those Resort Guests or people using the Resort’s facilities.
We inform you that at check-out you may pay cash (for Italian citizens the maximum allowed cash payment is 3,000 euros, according to the Art. 49, paragraph 1bis of the Legislative Decree 231/2007 and subsequent amendments), with credit card (MasterCard, Maestro, VISA, JCB, Diners Club, American Express, China UnionPay) or per cheque. Upon check-in, a pre-authorization will be requested on your credit card for the total amount of the stay.
According to the council resolution of the Provincial Government n. 77/2017, we inform you that a tourist tax of € 2.00 per person per night will be applied on top of the standard rates. The tax will be charged upon check-out. For more information about the cases of exemption, please contact the Front Office.
Along with Lefay’s unique global wellness concept, Guests may access the Main Restaurant for breakfast and lunch wearing their bathrobes. An informal dress code is recommended for dinner.