Useful information

The Wi-Fi coverage is available in the following areas: rooms, lobby, restaurants, bars, fitness area and at the Internet Point next to the reception. The service is free of charge. To ensure peace and silence, the service is not available within Lefay SPA.
Lefay Shop sells the Lefay SPA “Tra Suoni e Colori” natural cosmetic line products for face and body, the certified cosmetic oils, the herbal teas “La Brezza e i Fiori”, the “Home Fragrance” line and the Lefay Vital Gourmet extra virgin olive oils. The Lefay Style items are also available.
In winter it is possible to rent ski equipment and buy specific accessories. In summer, you may rent trekking boots or purchase specific accessories, while backpacks and walking poles are available for free.
Discover the surrounding beauties and nature on two wheels, while fully respecting the environment. The Resort offers its Guests both E-Bikes with pedal assistance and classic mountain bikes. The service is free of charge and subject to availability by contacting the Reception.
The Resort offers a covered garage with valet parking service, free of charge.
During Winter the Resort offers a free shuttle service to the ski gondolas and lifts of Pinzolo, subject to availability. Our reception is also happy to arrange taxis and private transfer services or to assist Guests with car rentals.
As part of our commitment towards the protection of the environment, we minimize as much as possible the waste of paper. Therefore, through the innovative Press Reader service, we offer our Guests the chance to enjoy over 7,000 full-content, current-day newspapers and magazines in digital version directly on their tablet devices or smartphones.
Our pricing policy is flexible, therefore we don’t have a fixed price list. The prices can vary based on many factors such as availability, date and duration of the stay. All prices include overnight stay, buffet breakfast at the main Restaurant; entrance to the 5.000 m2 Lefay SPA World; Wi-Fi access; indoor garage with car valet service; mountain bikes and shuttle service on availability from and to the ski gondolas and lifts of Pinzolo, service and VAT.
The room and SPA services will be available from 3 pm on the day of arrival. We are pleased to accommodate early room and SPA services check-ins upon request, depending on the Resort’s availability. Check-out of all services is before 12 pm. An extension of these services may be agreed according to availability. We would be pleased to accommodate late room check-outs upon request, depending on availability and with a surcharge.
To ensure that our Guests are able to get some peace during their stay at Lefay Resort & SPA Dolomiti, the Resort welcomes only a limited number of children up to 11 years of age in specific rooms. We have a dedicated Kids Club for our smaller Guests open every day from 11.00 am to 7.00 pm. for children from 3 to 11 years old with games and entertainment organised by our Kids Assistant. For those children that participate to the club activities, lunch is included. Within the SPA World, younger Guests can exclusively access the level of the indoor and outdoor swimming pool. Entrance to the Treatment, Energetic Saunas and Fitness areas is allowed only to adults (from the age of 16 years). Children are welcome at the "Dolomia" Restaurant, while the access to “Grual” Organic Restaurant is not permitted to children under the age of 12.
We encourage you to make reservations well in advance to ensure the preferred treatments. Please give us 24 hrs notice if you need to cancel a treatment and a 72 hrs notice in case of packages and programmes, otherwise the full amount of the treatment/programme will be charged.
In order to maintain a comfortable environment, smoking is prohibited in all areas. The comfortable Cigar Lounge of the Resort welcomes tobacco’s fan and provides a selection of the best cigars and spirits from around the world.
Some suites in our Resort have been specifically designed to welcome our four-paws friends. Only small size dogs will be admitted (max 12 Kgs), travelling with an updated international health certification showing microchip number and list of vaccinations. Dog admittance costs € 50,00 per day, per dog, and the availability of dog-friendly suites will be confirmed upon booking. Dogs will not be admitted onto SPA and pools areas and Grual Restaurant.
We have designed the Resort to be a peaceful oasis of tranquillity, where Guests can relax and release everyday tensions. In order to preserve this peaceful and calm atmosphere and protect privacy, access is restricted to those Resort Guests or people using the Resort’s facilities. Access to Dolomia Restaurant is reserved for Guests staying at the Resort or having a Day SPA.
We inform you that at check-out you may pay cash (for Italian citizens the maximum allowed cash payment is less than € 2.000 until 31st December 2022 and less than € 5.000 starting from 1st January 2023 in compliance with law n-197 29/12/2022), with credit card (MasterCard, Maestro, VISA, JCB, Diners Club, American Express, China UnionPay and PagoBancomat) or per cheque. Upon check-in, a pre-authorization will be requested on your credit card for the total amount of the stay.
According to the article 15 of the Provincial Law No. 8 of 2 August 2020, we inform you that a tourist tax of € 3,00 per person per night will be applied on top of the standard rates. The tax will be charged upon check-out. For more information about the cases of exemption, please contact the Front Office.
Along with Lefay’s unique global wellness concept, Guests may access the Main Restaurant for breakfast and lunch wearing their bathrobes. An informal dress code is recommended for dinner.